Welcome to Battery Depot. By accessing or using our website, batterydepot.us, and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
General
These terms apply to all visitors, users, and customers of batterydepot.us. We reserve the right to update or modify these terms. Any changes will be posted on this page and will apply from the date they are published.
Products
We sell portable power products, including the Jackery Portable Power Station Explorer 1000 v2.
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction where permitted by applicable law.
Product descriptions, images, availability, and pricing may be updated without notice. We make reasonable efforts to display product specifications and details accurately. However, colours may appear differently depending on your device or screen settings.
Use products according to the manufacturer’s instructions, safety guidelines, and rated operating limits. Battery life, runtime, and charging performance may vary depending on connected devices, usage, and environmental conditions.
Orders & Payment
By placing an order, you confirm that the information you provide is accurate and complete.
We reserve the right to refuse, limit, or cancel an order when necessary, including in cases involving suspected fraud, pricing errors, product availability issues, or incorrect order information. If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled items.
Payment must be received in full before your order is dispatched.
Shipping & Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery times may vary depending on your location, selected shipping method, carrier requirements for battery products, and circumstances beyond our control.
For more information about processing times, shipping costs, and delivery estimates, please refer to our Shipping Policy.
Returns & Refunds
We accept returns and process refunds in accordance with our Return and Refund Policy.
If you receive a damaged, defective, or incorrect item, please contact our customer support team for assistance. Before returning a battery product, contact us for return instructions, as special handling and shipping requirements may apply.
For more information, please refer to our Return and Refund Policy.
Intellectual Property
Content on this website, including images, text, graphics, logos, product descriptions, and branding, belongs to Battery Depot or its respective owners and may not be reproduced, copied, distributed, or used without prior written permission, except as permitted by applicable law.
Third-party product names, logos, and trademarks, including Jackery, remain the property of their respective owners.
Limitation of Liability
To the extent permitted by applicable law, Battery Depot shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms of Service is intended to limit or exclude any rights, remedies, or protections that cannot legally be excluded under applicable law.
Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Massachusetts, United States, subject to any mandatory consumer protections that apply where you live.
Contact Us
For questions about these Terms of Service, please contact us using the details below.
Store Name: Battery Depot
Website: batterydepot.us
Email: support@batterydepot.us
Phone: +1 (978) 686-2268
Address: 77 Swan St, Methuen, Massachusetts 01844, United States